I got my new hub 5 at 5th and managed to install it at that day. I ordered Virgin Broadband with QuickStart. Options. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Virgin Mobile. If the power and test lights are flashing green, the router is installing a software upgrade. Each light indicates a different behavior. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. Super hub - Status lights and control buttons. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. I have green light start flashing on my HUB3 , I did restarted few time, unplugged and plugged back few time and still nothing. Rebooted several times, and waited for hours to download the update. My Hub4 was started flashing yellow (quickly) and has been doing so for a few days. Here are some examples of a. You could also try the web page status, but this is not recommended. Make sure all cables coming into and out of the Hub are pushed in firmly. virgin media tech support has no clue. This morning at just before midday it turned off and back on and has had a green flashing light since then. Account - Cable. Hey guys, im having some troubles with my internet in my new house, im using virgin media which is connected via coax cable to a telewest brown box outside my house. Its a Hub 3. Just got an upgrade to a 1gb connection with a Hub 5. on 08-02-2023 19:25. Can you Check first for any “known network faults - Try in 2 places. Disable HDR+ Mode. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Switched On Families. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Talk to your landlord, sorry for the bad news. Stream from Virgin Media. Hello, my network died at around 3am and this morning have tried to reboot and now have a green flashing light and still no service. Equipment activation on 0800 953 9500. Internet Light. Hi, I have come home to my main V6 box constantly flashing multiple colours. We've booked an engineer but they can't come until Friday and I start work from. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. The WiFi light will flash green for 2 minutes during this process. in Networking and WiFi Tuesday Hub 5x Keeps Failing; no DHCP in Networking and WiFi a week agoon 26-02-2023 13:08. Vonage 2nd line. The reason that your Virgin Media router is flashing green is that it is searching for WPS. QuickStart, set up and connections. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. 0, next to where you connect the power cable is a small power switch. An Ethernet cable – The. My Virgin Media App. Red light on a Virgin Media Hub 4. Step 1: Download the Fire TV remote app on your phone to use as a temporary remote control. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. We would like to show you a description here but the site won’t allow us. It's been doing that for around 45 mins now. WiFi box has had a flashing green light all day. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. 13 minutes ago. 4G, or H, next to the signal strength bars at the top of the screen, Sometimes this won’t display if you have an active Wi-Fi connection. Area problem yesterday but was notified issues had been resolved this morning. The power light will remain on. 0 Kudos. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. The faq says: This means the Hub is on, but your WiFi isn’t. Make sure there aren’t any damaged wires/cables. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. How to use the Virgin TV 360 remote. Manage Your Account. First installation and flashing green light. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. This flashes during set up, and then stays green for 2 minutes when you're done. Step 3: Select Controllers > Fire TV Remotes > Add New Remote. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. If it has. Manage Your. In your Stream kit you’ll find everything you need to get the Stream box up and running. Have done all the normal things, reset, unplugged, pin hole reset multiple times. Re: Green light without connection, power light flashing green 4 weeks ago Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. am having to use mobile! I have followed the reboot protocols from the instructions in the box. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. 0, next to where you connect the power cable is a small power switch. No light: There’s no internet connection. All forum topics; Previous topic; Next topic; 2 REPLIES 2. We would like to show you a description here but the site won’t allow us. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. Text from Virgin confirms my "kit has been activated". Keep it on. What does this mean? I can only see on choice or the other. . Its a Hub 3. Why is my Virgin Media Router blinking green? If your Virgin Media Router is flashing green, it indicates the router is updating software. Stay. VM BB TV Landline. Did everything over again and this time the power light remained on for about 5 mins then clicked and turned itself off. how can i get a co; Hi my lg tv whont work since virgin came and installed there box into my home what happened was the guy was tuning the virgin remote into my tv whilst; Yellow traffic light virgin media superhub 2Post up a photo of the booster and lights. Called VM for activation and checking. and tells you. Then, after a long time of trying to get through the machines on the phone, I finally got through to a person that told me there are issues in the area. Thanks. Support tell me that this is fine and is an indicator of network status in the area. Stay safe online. Account - Mobile. Then it stops for a minute or so and then starts flashing again. The WPS light indicates the status of the Wi-Fi Protected Setup (WPS) feature. Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. Reply. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. This flashing green light indicates that the Hub 3 is connected and operational. Now my hub has green flashing arrows all day and never connects. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Edit Had a bit more of think. Solid green: The Hub 3 is connected to the internet. Can you Check first for any “known network faults - Try in 2 places. Checked area faults. Virgin said it was the new software update colour. I even left it off by the wall overnig. Both have had the wifi light continuously. The flashing. Make. on 01-04-2023 20:55. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. I can see the WiFi on my devices, at full strength as well, but none of my devices can connect. The solution to this is to disable WPS, which should stop the green WiFi light from. Wait at least a full minute for the router to reboot. Did a normal restart and it was fine, then it went off again. on 19-09-2023 03:59. Options. Browse Virgin Media Virgin Media Community. Called customer services but could not help due to they are having issues themselves and cannot check broadband iss. Thank you for your post and welcome to our community forums. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. Factory reset your TV with or without your remote. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. Security matters. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. Manage Your Account. Solution: loose connection somewhere along the way to the street box. It isn't on during normal use, but turns red if there is a problem. All times are GMT +1. A steady white light A red light A blinking red light A dim white light A slow flashing green light A green light A blue light A flashing white light Noticing different. Find your router’s power button and press it to do this. Don’t worry, it happens to the best of us. Back panel power and reset button. How to pair the 360 remote with. Check for any loose connections. No light: There’s no internet connection. Manage Your Account. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. I've plugged everything in and checked that all the cabling is pushed in tight. I just rescrewed the cable into the back and checked the connections leading up to the wall socket. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. This could be caused by a fault in the network or a problem with the customer's equipment. Try a 60 second pinhole reset and don’t reboot the Hub. Before you start, you’ll need to have your hub settings password. Flashing green: The Hub 3 is establishing a connection to the internet. Even after resets and factory resets. No issues in the area. Hello, I received my activation text but didn't realise it said to set up within 12 hours. 0 Since yesterday evening I have had no Internet or TV. Ask for FREE. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. It is important to make sure that the arrows are flashing in order to have a stable connection. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. Thanks. WiFi via Virgin hub 4 suddenly stopped working a couple of hours ago. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. Flashing green ring. No matter what I do the original pod won’t connect to the hub wirelessly. Virgin Phone Switchover. customer support not sure what the problem is. The only way it works now is to connect it via Ethernet cable. HI @BillBudd, thanks for posting and welcome back to our community. If the Hub is working okay, just leave it. Check for a known local fault on 0800 561 0061 - it is an automated service. Hi, i got self installation kit with hub 3. I went to the logs in the HUB4 and pulled the following: Cable. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Based in E1, have had no wifi and landline isn’t working since yesterday 7pm. Tried the following; Resetting box Unplu. on 30-09-2020 17:56. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. Been over a hour now and still - 4931140Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Red diagonal arrows and wifi symbols are red on my TV box. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. Within the past few weeks VLC has started flickering green when playing DVDs. Thanks for the update. Give the hub 5 -10 minutes to reboot, it will start to flash different. Security matters. Green light flashing Hi, I have this issue since 3h now. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. After it, navigate to the Admin settings and restart your Virgin Box. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcflashing green arrows on virgin hub 3. Solution: loose connection somewhere along the way to the street box. e in the future). See full list on practicallynetworked. When you press the WPS button on the back of the Hub, the light ring will flash blue gently for 2 minutes. Green flashing arrows Hub 3 Go to solution. We have a flashing green light, and a solid green WiFi light. - 5155945Go to Settings >Audio & Video > Match frame rate. It is an electrical surge suppression device & should not be removed. 0 provides essential information about the device’s power status. Sometimes it's solid green and then starts flashing then goes s. Even phoned VM to activate the router and got a text confirming it has been activated. If this is the case, turn Wi-Fi off and check again. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. WiFi down and after following steps to reset the hub light is now flashing green. Won't connect. Did a pinhole reset and again, it worked and went to a flashing red light. or maybe Tuesday. . _______. I'm a brand new customer to Virgin and I just received my Home kit today. The previous technicians ha. It will also flash when the Hub is downloading new software. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. Home Phone. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. Tuning in. on 08-04-2023 10:07. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to help. After connecting the white cable that the - 5226547. To find out more about what 360 has to offer you, shop Virgin TV 360. Options. checked all the wires are in, turned it off and on again after 1 minute. A flashing green light means it’s lost it’s connection to the server. Rebooted several times, and waited for hours to download the update. . It’s like a. Flashing Green: WPS is connecting a new device. - 5258622. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. Check the Hub Power Supply. Modem arrived today , set up and all I have is a green flashing light. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Welcome to the Community and thank you for posting. Useless WiFi not working this 24 hrs an engineer booked for another 24hrs . This light fl ashes green when the Hub’s downloading a software update. Account - Cable. 0. Flashing green: The Hub 3 is establishing a connection to the internet. 8. Phone. The box is a safety isolator. Hi there, My wifi has been dropping and hub4 has been flashing red since last night. . HUB 3 Manual and trouble shooting guide here . Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). I do not have a virgin - 5108163. . Flashing green: WPS is active and searching for devices to connect. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. on 02-05-2023 20:46. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. com A flashing green color means the device is downloading a software update. I have plugged everything into the wall on the 26th and been on calls for the past two days with t. My BQM shows that the outside line is fine so it seems the trouble might be at the router. 1. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. Never had issue. Sunday morning it worked for a few minutes and then stopped as well. Virgin Media Hub 5 Light Status Overview. I have a lg 42ld 420 c tv with a problem . I have checked the service status in my area and it says no issues. In order to have this rectified, we'd need to. virgin media tech support has no clue. Very Insightful Person. Joining in. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. WiFi Pod just flashing white light, has been for a few days. The Hub will reboot once it has finished downloading. Can someone take a look at this asap? Network Log Time Priority Description 03-. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. It's not constant, but intermittent. Browse Virgin Media Virgin Media Community. Completely out of the blue as I haven’t touched the router etc. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. Manage Your Account. more than 3 years. Engineer booked for Friday but I have no data left and need to WFH. A router’s light configuration is. We get a constantly flashing green light, which means it's trying to get an Internet connection. I reset the hub and still the same, any - 5363039We would like to show you a description here but the site won’t allow us. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Its been an hour that my internet stop working. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no - 5115652Internet stopped working suddenly. Virgin were doing some work in the area end of last week. Hi, We have been having this issue for the last 3 or so months where at random intervals of the day varying any time between 10am and 1am our wifi will randomly disconnect for about 40 seconds, followed by a flashing green wi-fi light which goes and the internet connection is restored. The internet suddenly cut out without any change in the settings or wires being moved. Iam new here. It's first time I have this issue. on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. . Internet has been fine all day, just randomly stopped working and green base light started flashing. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. All Rights ReservedTo reboot the Virgin Media broadband Hub (also known as WiFi Hub or router) check the power supply is firmly connected to the wall socket and turn the power switch off and on again. On the hub 4 and hub 5 a continuous flashing red light means that there is an issue with the telephone. Bought belkin wireless router & after installing it the light has never changed from amber to blue. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Reset the hub with a full reset back to defaults here . SpeedI went to work this morning and my hub/WiFi was working fine. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. Virgin Mobile. Regards WahidUnderstanding Your Router Lights. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Software updates are downloading slowly when the green status blinks slowly. I need my network back as quick as possible. All cables are firmly connected. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. My virgin rooter is green and arrows flashing any ideas y. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. How to fix Virgin Media Router arrows flashing green in this article. and tells you of more local issues down to street cab. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. All in one super nifty tool. Disconnect all ethernet cables from the Hub. Virgin Media; My Virgin Media; Shop; Help;. 2 Green Flashing Arrows. This includes: The Stream box. Forum; Apps. see this. Morning. and tells you of more local issues down to street cab/ postcode. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. Please - 5425686. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. This process can start again if there’s lots of interference. Any other suggestions to try, TIAHi. If nothing shows on there, try calling it in as a fault (free on 150 VM line. Pro Tips Location Matters: Where you place your Hub can affect its performance. Keep on getting useless updates from virgin media. All cables appear to be fine, I have rebooted and reset. So no where to call and no help to find until to morning. I use an NTL TV socket for broadband. We have had a Hub 3 for a year with no problems. Come back wait another 30mins. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. If so try two things. Nothing has been touched since then as no one has been at home. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. I had the hub 5 installed yesterday. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. ughugh. booked another engineer but only appointment avaialble is for Friday 😡. Hello, I only became a virgin media user 10 days ago, I got my hub on the 3rd, set it up and all was well, had great connection and no problems at all, however, last Wednesday the green arrows began to flash and the wifi has stopped working. For the last two weeks my virgin broadband has cut out at approximately the same time each day, from 1330 to 1730. Flashing green: The Hub 3 is starting up. The connection lights will appear orange on both devices, before eventually flashing green. internet was back up and running yesterday so cancelled my engineer appointment. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. However it’s still starts with green light then goes to to constant blue. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. The wifi won’. Text from Virgin confirms my "kit has been activated". Stopped working about 11pm and hasn't worked since. 0 to connect to compatible WPS devices. QuickStart, set up and connections. Sorry to hear of the red light issue on your router. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. For this, simply switch the Hub’s power supply off at the wall, and wait for 30-60 seconds. Networking and WiFi. I have checked cables, turned the router on and off and reset it. From knowing what you’ve got recorded thanks to Series Link+. Then, the past week or 2, I stop having internet and the hub starts flashing yellow (previously I have only seen it flashing red). Two green arrows . We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. Engineer booked for Friday but I have no data left and need to WFH. Options. 0 to connect to compatible WPS devices. We’ve - 5151483. on 07-01-2023 14:46. They change to white when the connection is. on 21-03-2023 06:43. Virgin Media; My Virgin Media; Shop;. Disable HDR+ Mode. My post code is W13. I’ve followed all normal procedures to manually correct including pin restart, leaving without power for five. Any ideas what could be wrong - we've recently had an engineer to l. Today there have been 2 solid green lights and 1 flashing. Your CMTS provider, Virgin Media, must reset the connection. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. Check that all the cables connect firmly into the TV box and your TV. Next to the TV not behind it. I have set up my wifi and done everything it says, I’ve left it 2 hours and it’s still flashing.